Google tests new Gemini troubleshooting feature to enhance Pixel device support

Google is developing a new troubleshooting tool within its Gemini app that allows Pixel owners to describe device issues in natural language and receive direct, settings-based solutions, signalling a shift away from traditional assistant functions ahead of Assistant’s retirement.

Google appears to be testing a new troubleshooting tool inside the Gemini app that could let Pixel owners describe a problem in ordinary language and receive a settings-based fix, rather than searching through menus themselves. According to Android Authority, the experimental Device Help feature is still in development and is being surfaced under Google’s Labs label.

In the example shown by Android Authority, a user tells Gemini that the display looks too yellow, and the assistant identifies Night Light as the likely cause. The important change is that Gemini is not just offering generic guidance; it appears to be reading device settings and pointing users to the relevant control directly. That would make it more than a conversational assistant, turning it into a practical support layer for phone maintenance.

The timing is notable. Google has already confirmed that Google Assistant will be retired from mobile devices, with the change due to begin on September 4, 2026, though the full switch-off may take several weeks to reach all users. Tom’s Guide and TechRadar both reported that Gemini is set to replace Assistant on Android phones, tablets and Wear OS devices, while some Google TV and Google Home products will keep limited support. Google’s own Pixel support material also says Gemini is available on Pixel devices with 2GB of RAM or more running Android 10 or later, and that it can connect with services such as Gmail, Maps and YouTube.

That wider shift explains why Google is pushing Gemini deeper into the Pixel experience. For some users, the move raises concerns about reliability, battery use and whether the new assistant can match Assistant’s speed on simple tasks. But if Device Help reaches a public release, it could give Gemini a more concrete role: not just answering questions, but actively helping users find and change the right device setting when something goes wrong.

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